Products

Try finding a colour that is as close to your own, if you have multiple colours , try using our piano colours.The extensions will cover 70% of your own hair so its not a perfect match you will still find the colours will blend. For best results please purchase our colour ring. But if still in doubt feel free to send us a picture of the back and sides of your hair in natural light.

Your hair extensions are made from human hair so can be coloured ; however, we do not recommend it as the hair has been through many chemical processes so we are unable to guarantee any outcome, this includes the use of silver shampoo. Any hair that is coloured will be at your own risk. Loxx Of London will not accept any responsibility for hair extensions that have been coloured.

This will depend on the thickness and length of your own hair/clients hair we recommend you have a consultation with a professional

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Orders

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Once you order is dispatched you will receive an email that incudes your Australian Post tracking number. Australian and international orders can be tracked via the below website:http://auspost.com.au/track/track.html

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Payments

We accept multiple methods of payment:

Visa, Mastercard & Debit

PayPal

AfterPay
All payments use encrypted protection.

Shipping

t will take 1-2 days to process your order.
Australian Orders:

Delivery will be approximately 1-4 business days depending on metro or rural location
International Orders:

Delivery will be between approximately 7-10 days 
We cannot guarantee delivery times so please order your hair ASAP t avoid disappointment.

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Exchanges & Returns

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To return items for a refund or exchange you must email us at loxxoflondon@gmail.com to let us know of your intent to return. We will then contact you with instructions on how to return your item. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.